Haygain Ltd. (hereinafter referred to as "Haygain" or “we”, “us”) respects your privacy and personal data and will see to it that all personal data that is provided to Haygain or otherwise is obtained by Haygain, is being treated confidentially. In that matter, Haygain acts as a controller within the meaning of the General Data Protection Regulation (“GDPR”). This Privacy and cookie statement implements the obligation to provide information as described in the GDPR, with regard to the person(s) whose personal data are processed by Haygain.
This Privacy and cookie statement applies to all personal data about you that is collected and used by Haygain when you visit our website www.haygain.co.uk (“Website”), use one of our services, make a purchase using the webshop or when you interact with us. Personal data means any data relating to an identified, or identifiable private individual. Not only data that is directly relatable, but also data that is indirectly relatable to a person qualifies as personal data. By accessing our Website, you confirm that you have read and understand this Privacy and cookie statement, including how and why Haygain uses your information.
This Privacy and cookie statement does not apply to any products, services, websites, or content that are offered by third parties which are governed by their respective privacy statements We do not accept any liability for websites of third parties and the used privacy statement by these third parties.
II. Purposes of processing personal data
Haygain processes the personal data mentioned under number III. explicitly for the following purposes:
· To process and fulfill your order;
· To send you relevant information and to inform you of our services and events via mailings and newsletters;
· To invoice you for your purchases via our Website;
· To register and make a customer account on our Website;
· To respond to your questions, comments or complaints;
· To send out notifications when changes are made to our policies and other (legal) documents which might concern you.
III. Personal data processed by Haygain
Haygain processes the following (categories of) personal data:
Personal data provided to Haygain by you:
o Billing address;
o Shipping address;
o E-mail address;
o Phone number;
o Payment information (including credit card numbers or other payment-related information).
o Gender (to send personalised offers)
o Birthday (to send birthday offers)
Information collected automatically by Haygain:
IV. Grounds for the processing of personal data
Haygain only processes your personal data where we have a legal basis to do so. The corresponding legal grounds for the processing of personal data for the aforementiond purposes are:
· You have given Haygain consent to process your personal information (for example if you have subscribed to our newsletter or to make a customer account);
· Processing is necessary for the performance of a contract with you, or to prepare entering into a contract with you at your request (for example if you place an order on our Website);
· Processing is necessary to comply with a legal obligation (for example, due to fiscal regulation we need to retain certain customer data);
· Processing is necessary for legitimate interests pursued by Haygain (including our interests in providing a safe Website, fraud detection, developing our business and informing our marketing strategy, but only if these are not overridden by your interests, rights or freedoms).
V. Sharing personal data with third parties
Haygain works with third parties who may need to have access to your personal data to provide us with services or to help us improve our Website. We will not sell, rent, lease, or provide your data to third parties allowing them to use your personal data for their own purposes. We use third party service providers for website hosting, for payment processing and for parcel delivery services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
VI. Transfer of personal data
The personal data that we collect may be transferred to and stored at a destination outside the European Economic Area (the “EEA”). A transfer of your personal data to third countries only takes place if an adequacy decision of the Commission or appropriate guarantees in line with the GDPR are in place.
Whenever we transfer your personal data, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this Privacy and cookie statement and the GDPR.
VII. Retention period
We keep your personal data for the period necessary to fulfill the purposes for which it has been collected (for details on these purposes, see number II.) Please keep in mind that in certain cases a longer retention period may be required or permitted by law. The criteria used to determine our retention periods include:
· How long is the personal data needed to provide you with our products or services or to operate our business?
· Do you have an account with us? In this case, we will keep your data while your account is active or for as long as needed to provide the services to you.
· Are we subject to a legal, contractual, or similar obligation to retain your data? Examples can include mandatory data retention laws or data that must be retained for the purposes of litigation, or protection against a possible claim.
VIII. Security of personal data
Haygain attaches great value to the security and protection of personal data. Haygain shall, taking in account the state of the art, take the appropriate technical and organisational measures that will protect personal data from being destroyed, lost, modified or accessed and/or transferred without authorization. If Haygain uses services from third parties, Haygain will, in the context of the protection and security of personal data, conclude a dataprocessing agreement in which the arrangements regarding the offering of appropriate and adequate security measures by those third parties is determined.
IX. Your rights
As a data subject whose personal data is processed by Haygain, you have the following rights:
- right to information;
- right of access;
- right to rectification, completion, erasure or restriction;
- right to object;
- right to data portability;
- right to be forgotten;
- right to restriction of processing;
- right to withdraw earlier given consent. If you wish to exercise one or more of the rights specified above, you can contact us via email@example.com.
You will receive further notice within four weeks after your request is received. Circumstances may occur whereby Haygain cannot give (full) effect to your request. If your request is denied or not completely executed, a further explanation will be given.
What are cookies?
A cookie is a tiny data file, which is stored on your computer within the webbrowser, when certain webpages are visited. A cookie does not contain or collect information in isolation, but when read by a server via a webbrowser, it can give information to facilitate a more user friendly service such as detecting errors. We do not retain a cookie longer than necessary for the purpose for which it is set. To use our Website fully, you will need to have
cookies enabled. If you do not wish to enable cookies, you can still browse the site; however certain features of the site may be limited.
We use different types of cookies:
· Functional cookies;
· Analytical cookies;
· Targeting cookies;
· Social media cookies.
These cookies are necessary to make it possible to surf the Website and use the Website’s functions. Without these cookies, such functions, including shopping baskets and electronic payment, are not possible. We might use these cookies for:
· Remembering information that you fill in on the various pages when paying or ordering so that you don't have to fill in all your details repeatedly;
· Storing preferences such as language, location, the number of search results to be displayed etc;
· Reading your browser settings so that we can display our website optimally on your screen;
· Loading the Website evenly so that it remains accessible.
These cookies gather information about the surfing behavior of visitors to our Website, such as which pages are visited often and whether visitors receive error messages. By doing this we are able to make the structure, navigation and content of the website as user-friendly as possible for you. We do not link the statistics and other reports to individuals. We might use these cookies for:
· Keeping track of the number of visitors to our webpages;
· Keeping track of the length of time that each visitor spends on our webpages;
· Assessing which parts of our site need to be improved;
· Optimizing the Website.
These third-party cookies record your visit to our Website, the pages you have visited and the links you have followed.
We use Google Conversion Tracking, another Google analysis service. Google AdWords sets a cookie on your computer (“conversion cookie”) if you have reached our Website via a Google ad. These cookies expire after 30 days and are not used for personal identification. They only serve to recognize that you have clicked on one of our ads and have been redirected to our Website. The purpose is to to track how many people make a request on our Website as a result of one of our adverts.
Social Media cookies
The articles, pictures and videos that you look at on our Website can be shared and liked via social media by means of buttons. Cookies from the social media parties are used to enable these buttons to function, so that they recognize you when you wish to share an article or video. These cookies make it possible for logged-in users of selected social media to share and like certain content from our Website directly.
These social media parties may also collect your personal data for their own purposes. Haygain has no influence over how these social media parties make use of your personal data. For more information regarding the cookies set by the social media parties and the possible data that they gather, please refer to the privacy statement(s) made by the social media parties themselves. Below we have listed the privacy statements of the main social media channels that are used the most by Haygain:
How to control cookies
When you first visit our Website, we do not set cookies on your device (other than functional cookies) unless you accept/enable all cookies, or select your own cookie preferences. You can manage your cookie preferences at any time here. However, please be aware that if you choose not to enable cookies it may prevent you from taking full advantage of the Website. You can use your internet browser to automatically or manually delete cookies.
You can also specify that certain cookies may not be placed. For more information about these options, please refer to the instructions in the Help section of your browser.
XI. Changes and amendments
Haygain reserves the right to change this Privacy and cookie statement at any given time, without giving prior notice. The latest updated version is published on the Website. Therefore, please consult the Website regularly. If any changes to the privacy statement affect one or more persons or organisations directly, they will be informed.
XII. Questions and contact information
If you have any questions regarding this Privacy and cookie statement or the processing of your personal data by Haygain or you wish to exercise your rights as stated under number IX., please address your request to firstname.lastname@example.org.
2. Return policy
We offer a 30 day refund/returns policy on all products. To return your product for a refund, please call us or email us at email@example.com so that we can arrange this for you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a copy of your order confirmation email or copy invoice as proof of purchase.
Once your return is received and inspected, we will send you an email or call you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund less a 10% restocking fee and any applicable return shipping costs will be processed, and a credit will be applied to your credit card or original method of payment.
3. DELIVERY INFORMATION
Delivery and order information
Haygain Hay Steamers
Please note our steamers may be delivered on a large lorry. If there are any access issues or restrictions, please do let us know at firstname.lastname@example.org.
The Forager includes FREE delivery.
Regulators & Accessories
10 working days
Once we have your order details we will confirm delivery on a day to suit you.
For all products
Delivery is free on orders over £100.
For orders under £100 there will be a delivery charge of £7.50
For deliveries to Jersey and Guernsey delivery on all orders is £30.
Please note we cannot send to PO Boxes.
HAYGAIN HAY STEAMERS
Your Haygain Hay Steamer comes with a 1 year warranty. The warranty covers the repair and replacement of your Haygain Hay Steamer or a part of it. This includes all required parts and labour. All repairs and replacements are at the discretion of Haygain. Please read the Warranty Terms and Exceptions below.
Terms of Warranty The warranty is effective from the date of delivery.
• Before Haygain repairs or replaces your Haygain hay steamer under warranty, you must provide proof of purchase (such as your order conformation email or copy invoice). Without proof of purchase, there will be a fee for the work required.
• If your Haygain Hay Seamer is faulty, it is usually repaired at an authorised service centre. All work is done by Haygain or an authorised representative.
• There will be no fee for a replacement steam generator. If a part for your Haygain Hay Steamer is no longer available, Haygain will replace it with a similar functional part.
• Any repair, replacement or exchange of your Haygain Hay Steamer under warranty does not extend the warranty period.
Exceptions to the Warranty
The warranty does not cover the following conditions:
• Normal wear and tear
• Accidental damage
• Removal of blockages
• Use of parts or accessories that are not approved by Haygain
• Repairs and installations by parties that are not approved by Haygain
• Faults or damage caused by not maintaining the hay chest or steam generator as described in the Hay Steamer Manual.
• Faults or damage caused by negligent use or misuse, which includes but is not limited to the following conditions: Using your Haygain Hay Steamer in a location that does not meet the conditions listed in the hay steamer user manual, using dirty water in the steam generator, allowing the steam generator to run out of water, insufficiently descaling the steam generator, foreign objects in the steam generator or steam manifold, running the steam generator without thoroughly defrosting all parts and/or if frozen water is present anywhere in the steam generator, hosing, chest, manifold or spikes.
THE FORAGER SLOW FEEDER
Your Haygain® Forager comes with a 1 year warranty.
The warranty covers the replacement of your Haygain® Forager or a part of it. The regulators are considered a consumable and therefore not included in the warranty. All replacements are at the discretion of Haygain®.
Terms of Warranty
• The warranty is effective from the date of delivery.
• Before Haygain® replace your Forager under warranty, you must provide proof of purchase.
• If a part for your Haygain® Forager is no longer available, Haygain® will replace it with a similar functional part.
• Any replacement or exchange of your Haygain® Forager under warranty does not extend the warranty period.
Exceptions to the Warranty
The warranty does not cover the following conditions:
• Normal wear and tear
• Accidental damage
• Use of parts or accessories that are not approved by Haygain.
Your ComfortStall® flooring from Haygain comes with a 6 year warranty.
The warranty covers the repair and replacement of your ComfortStall® Flooring or a part of it. This includes all required parts and labour. All repairs and replacements are at the discretion of Haygain.
Terms of Warranty
• The warranty is effective from the date of delivery.
• Before Haygain repairs or replaces your ComfortStall® Flooring under warranty, you must provide proof of purchase (such as your order confirmation email or copy invoice). Without proof of purchase, there will be a fee for the work required.
• Any repair, replacement or exchange of your ComfortStall® Flooring under warranty does not extend the warranty period.
Exceptions to the Warranty
The warranty does not cover the following conditions:
• Accidental damage
• Faulty installation - when not installed as per the installation leaflet provided with the flooring when delivered, either by yourself or any fitting company used. (If a fitting company is used (either recommended by Haygain or not) the contract for the fitting service is between yourself and the fitting company and any warranty claims and complaints about the fitting service rest between you and the fitting company.)
• Faults or damage caused by negligent use or misuse, which includes but is not limited to the following conditions: cuts made to the flooring which could compromise the integrity of the floor by whatever means, and burns made to the flooring.
For more details on any warranty please email email@example.com.
5. TERMS AND CONDITIONS
Terms and Conditions
This website is operated by Haygain. Throughout the site, the terms “we”, “us” and “our” refer to Haygain. Haygain offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Haygain, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Haygain and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The Stables Lambourn GB RG17 7LX.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org. Our registered office is: Haygain Ltd, The Walbrook Building, 25 Walbrook, London, EC2N 8AF
SECTION 21 - VETERINARY ADVICE
The material contained in this website is presented for information purposes only. The material is in no way intended to replace professional veterinary care or attention from a professional veterinary surgeon. The advice given in any of our web pages cannot be used as the basis for a diagnosis or choice of treatment. Haygain Ltd advises that you should always consult a veterinary surgeon about any queries with animals under your care.